Hey there Matty, our apologies for only just getting back to yourself, we’re experiencing extremely high volumes at the moment. 

As you correctly mentioned, the bank holiday does indeed delay payments due on any of the bank holiday dates, and would be taken after. I’d imagine it should have been taken successfully by now, so please quote us if that’s not the case, and we’d be happy to help further.

Thank you,

Tyler

Hi @Matty Severns 

Your payment may take a few days to be taken, if we don’t receive your payment, we’ll send you a text to let you know there’s been an issue with the direct debit.

Tom