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I have had payments for the last 2 months leave my account for ID Mobile and i do not have a sim or account. Please can someone contact me regarding this as the live chat function also does not work.

thanks

Have you tried using Facebook Messenger or X (formerly Twitter) to contact iD support privately, @olcunningham?

The advisers work until 8pm on weekdays. 

Hi @olcunningham 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom

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