Trying to make a payment on my card and it's keeps failing on payment line can't get into my online account as it says records don't macth our system and can't speak to anyone to set up a direct debit can someone please help me
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payment issues
Best answer by andewhite
Perhaps there’s a problem with your iD account, which forum members like myself can’t access,
Have you tried sending iD support a private message via Facebook Messenger?
+26Perhaps there’s a problem with your iD account, which forum members like myself can’t access,
Have you tried sending iD support a private message via Facebook Messenger?
+24Hi
Welcome to the Community!
Is the account in your name and is it registered to the address on the iD Mobile account?
If you haven’t been able to contact the team, please let us know and we can PM you.
Kash
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