I've tried numerous times over the last few days to try & pay my bill. I've used the app & called. My phone has now been cut off!!!!
The payment keeps going from my bank but then goes straight back in.
I need my phone to work!! it's not my fault that id payment won't work as I have read lots of other customers have had this problem.
Infuriating
Hi
What happens when you use the call line to make a payment?
What error shows on the app? Have you tried the website alternatively?
Please ensure that your details in the iD Mobile app/website match exactly to that of your bank account. (Name, Address etc)
Tom
Already have an account? Login
No account yet? It's really easy to register here
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
