I've tried numerous times over the last few days to try & pay my bill. I've used the app & called. My phone has now been cut off!!!!
The payment keeps going from my bank but then goes straight back in.
I need my phone to work!! it's not my fault that id payment won't work as I have read lots of other customers have had this problem.
Infuriating
Best answer by Tom
What happens when you use the call line to make a payment?
What error shows on the app? Have you tried the website alternatively?
Please ensure that your details in the iD Mobile app/website match exactly to that of your bank account. (Name, Address etc)
Tom
+25
What happens when you use the call line to make a payment?
What error shows on the app? Have you tried the website alternatively?
Please ensure that your details in the iD Mobile app/website match exactly to that of your bank account. (Name, Address etc)
Tom
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