Skip to main content
Solved

phone bill

  • July 5, 2024
  • 1 reply
  • 28 views

Taylor Northern
Community Member

Payed my phone bill as I was cut off and I’m still cut off after paying it can’t use anything unless in the house on wifi 

Best answer by Tyler

Hey there @Taylor Northern , welcome to Community!

 

When services are suspended, and then a bill paid afterwards, it can take up-to 24 hours for services to resume (typically a few hours).

 

We’d always recommend restarting your phone every few hours to see if it has. If it ever takes longer than 24 hours, we’d recommend contacting our live-chat:

 

https://www.idmobile.co.uk/live-chat

 

Thank you,

Tyler

View original

Tyler
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • July 8, 2024

Hey there @Taylor Northern , welcome to Community!

 

When services are suspended, and then a bill paid afterwards, it can take up-to 24 hours for services to resume (typically a few hours).

 

We’d always recommend restarting your phone every few hours to see if it has. If it ever takes longer than 24 hours, we’d recommend contacting our live-chat:

 

https://www.idmobile.co.uk/live-chat

 

Thank you,

Tyler