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K
Community Member

I've just registered for a SIM but have received two emails. I only wish to receive one new SIM. Please could the most recent order email active and the older one get cancelled?

Best answer by andewhite

Okay @Keyjonathan, iD community members can’t look at any customer orders.

I’d suggest contacting the iD sales team, on 020 7139 1397.

The advisers work 9am - 6pm.

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2 replies

andewhite
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Contributor
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  • andewhite
  • Platinum 
Contributor
  • 12061 replies
  • Answer
  • May 17, 2024

Okay @Keyjonathan, iD community members can’t look at any customer orders.

I’d suggest contacting the iD sales team, on 020 7139 1397.

The advisers work 9am - 6pm.

Forum member (non-iD).
Kash
iD Mobile Employee
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  • Kash
  • iD Mobile Employee
  • 8064 replies
  • May 21, 2024

Hi @Keyjonathan,

Welcome to the Community!

It looks like @andewhite has answered your query.

If you require further assistance, please let us know.

 

Kash

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