I had my ID Sim for a couple of weeks , during which time I couldn’t make any calls or receive them. I could not get any sense from the Bot about what to do fix it and also could not find a number or email address to contact to fix the issue so I gave up I changed to another company and the SIM worked without problem. Now I’ve been charged more than £70 for ID’s terrible service. How do I dispute this? Thank you.
You could try making an official complaint,
Start this online from https://www.idmobile.co.uk/help-and-advice/complaints-procedure.
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Kash
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