I had my ID Sim for a couple of weeks , during which time I couldn’t make any calls or receive them. I could not get any sense from the Bot about what to do fix it and also could not find a number or email address to contact to fix the issue so I gave up I changed to another company and the SIM worked without problem. Now I’ve been charged more than £70 for ID’s terrible service. How do I dispute this? Thank you.
Best answer by Kash
Hi
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Kash
+26You could try making an official complaint,
Start this online from https://www.idmobile.co.uk/help-and-advice/complaints-procedure.
+24Hi
Welcome to the Community!
Just checking if you managed to contact someone with the information that
If you still require assistance with your complaint, please get back to us.
Kash
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