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upgrade help..


I placed an order yesterday for upgrade and I have yet to recieve any emails regarding this or delivery.

Best answer by andewhite

If you’ve got your upgrade order number, the iD telephone sales team should be able to help, @Andrea1904.

Contact them on 020 7139 1397 - the advisers work 9am - 6pm. 

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andewhite
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  • Platinum 
Contributor
  • 12061 replies
  • Answer
  • May 29, 2024

If you’ve got your upgrade order number, the iD telephone sales team should be able to help, @Andrea1904.

Contact them on 020 7139 1397 - the advisers work 9am - 6pm. 


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8064 replies
  • June 4, 2024

Hi @Andrea1904,

Welcome to the Community!

It can sometimes take a little time for the email to come through.

I would also advise checking your junk/spam emails.

Did you manage to get an update on your order?

If you still require assistance, please let us know.

 

Kash