Solved

wanting to pay my overdue payment with friends debit card

Michelle Millin
Rank

My direct debit has failed and I'm wanting to pay using my friends debit card the funds are there but it keeps declining payment why???

icon

Best answer by andewhite 17 May 2024, 14:25

View original

3 replies

Tom
Rank
Userlevel 7
Badge +6

Hi @Michelle Millin 

 

You may need to use a card that belongs to the account holder of the iD Mobile plan you’re attempting to pay for.

 

Tom

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
andewhite
Rank
Userlevel 8
Badge +10

My direct debit has failed and I'm wanting to pay using my friends debit card the funds are there but it keeps declining payment why???

The address for the iD account needs to match the address the bank has on record for the debit card, @Michelle Millin. Online payment systems make checks like these to try and prevent fraud & theft.  

Forum member (non-iD)
Kash
Rank
Userlevel 7
Badge +7

Hi @Michelle Millin,

Welcome to the Community!

I hope that you managed to get your issue resolved.

If you require further assistance, please let us know.

 

Kash

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

Reply


Terms & Conditions