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eSim

  • October 24, 2024
  • 1 reply
  • 29 views
Z
New
 Contributor

If I switch from an ID mobile physical SIM to an ID mobile eSim can I keep my existing number?

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    1 reply

    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • 1960 replies
    • October 25, 2024

    Hello @zznw4m 

     

    Welcome and thank you for posting. 

    If you choose to switch from a physical SIM to an eSIM, your plan and mobile number will remain the same unless requested otherwise. 

     

    To arrange the swap, please reach out to our Live Chat team here. 

     

    Thanks, 

     

    Nat 

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