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eSim support Motorola

J
Active Contributor
  • JayR
  • Active Contributor

Please add Motorola G54 5G to the supported list for eSim. I have just bought one, and requesting an eSim from you keeps failing!!

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    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • October 11, 2024

    Hi @JayR 

     

    We’ll feed it back to the team, it may be worth instead using a physical SIM.

     

    Tom

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    J
    Active Contributor
    • JayR
    • Active Contributor
    • October 11, 2024

    I spent too many hours getting through to ID and asking for this. I switch to another supplier and it's installed instantly. ID is losing my loyalty.

    Tom
    iD Mobile Employee
    Forum|alt.badge.img+25
    • Tom
    • iD Mobile Employee
    • October 15, 2024

    Hi @JayR 

     

    I’m sorry you feel that way, it’s not something that’ll be done in a few days.

     

    We wish you the best of luck with your new network.

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
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