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No eSIM email

  • November 3, 2024
  • 1 reply
  • 27 views

wheneggzdinner
New
 Contributor

Placed my order a few days ago would have thought I’d have had an email through by now checked all spam etc ID mobile emails all coming through fine just nothing about my eSIM, just wondering why it’s taking so long would have thought it would be pretty instantaneous. 

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1 reply

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8058 replies
  • November 4, 2024

Hi @wheneggzdinner 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom