Hi there Andy (@andeepea)
Honestly it was no problem I was only offering suggestions/advice and totally understand the reason for the delay👍
I’m not sure why you’d need an SMS to respond on here. But my iD account and my forum credentials are not linked, but I thought we only needed to verify our email to able to use the forum. I would have to guess and say you were/are accessing the forums via the community link via the app - if you are you don’t need to do it that way. You can simply use wifi on any device, go to the community.idmobile.co.uk and post over wifi or data.
But yes I would also like use WhatsApp for communicating with iD - I would say this would be an excellent way for getting support from them too rather than FB and X etc - I don’t do those other social apps.
The charges appear to be from incoming calls
Ah yes, that! That would likely have been caused by not setting roaming up and whatever network your phone connected to would charge for those calls. Ferry owners do this a lot.
Since joining iD I did an awful lot of research and noticed iD did things differently to my previous provider. So when using my phone overseas and anyone back home wanted to talk, I told them the whatsapp me or text and I’d call them back just in case.
Or as an example - my wife and I were on a cruise. Another person was using their phone and we were in the middle of the sea. When they finished that call I happened to ask them if they’d bought a wifi package on the ship - they hadn’t. And with their permission I checked their phone and they’d connected to Telenor Maritime. This is boarderline extortion IMHO. I set their phone up to roaming when we reached Spain and they checked their bill for that one call. I forget now what is was but it was well over £20.
I switched data off in the UK as my flight departed and also switched off both eSIMS.
You should have put in Airplane/Flight mode and I don’t know if switching the eSIMs off would stop all traffic, but guess it should. The only thing that might happen is after switching the phone off and on it might have automatically re-enabled the eSIMs.
The status was showing no signs from any carrier. I received four calls in total.
I’m not an iPhone user myself, but I can’t see how you received those calls without a network connection.🤔
But I thought the incoming calls would not have connected if my SIM was switched off? My billing cap was set to £25 I think - what would happen if I set it to £0? Would I still receive the calls or would the caller get a number unavailable message?
As above. If the eSIMs were off I’m not sure how the calls came through. Using an app over wifi yes, but not over data. It really does look like the phone must have ‘secretly’ enabled them.
Separately, I was unable to make direct wifi calling from your phone when connected to WiFi, except via WhatsApp or FaceTime. I’d go to make the call and it just would not work. Can’t remember the exact message but I think it just said “unavailable” or something like that. I was connected to either hotel wifi, portable wifi or a company wifi where I was working, in each case stable and good signal.
Wifi calling only works in the UK. Not many know this. Personally I wished it was universal as when it works its ruddy useful for areas with bad signal strength.
edit to add. Did you go to one of iD’s roam free destinations Andy?
