Solved

4 & 5G dropping out everywhere

My phone seems to keep moving to H+ all the time and rarely is staying on 4 or 5G.

If I switch to airplane mode, it will give me 4G for a few seconds and then move to H+ again.

This is happening everywhere not just in one area.

Can anyone help?

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Airplane mode is supposed to stop use of the mobile network, @TRICHARDS2011.

If your handset shows an H+ or 4G data connection with airplane mode ON, you might have a faulty handset.

I meant I switch airplane mode on and off, when it reconnects, it connects to 4G for about 10 seconds then reverts to H+

Perhaps your handset is not using its AUTO mode for mobile data connections, @TRICHARDS2011.

In addition, maybe check your iD SIM card in another device, to see if you get the same behaviour. Also, try a non-iD SIM card in your handset.

This should help to narrow down what might be faulty.

Found it, it was on auto connect but not the 5g one, there were three to choose from, on my Samsung. Think that's fixed it, thank you!!

Hopefully I can stop swearing at my phone now

Hi @TRICHARDS2011

Glad to see @andewhite could help you out here, thanks for the help @andewhite.

Tom

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