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Appalling Reception


Why is 3s mobile coverage even worse & inconsistent on iD? I seem to be in the 1% where there is no coverage (whatever that means) or very very, poor coverage for mobile & data, from London via the Midlands to North Yorkshire. Cant down load, phone calls losing reception consistently across tge country. Dire 

Best answer by Kash

Hi @Rainey,

Welcome to the Community!

Have you had a look at the coverage checker and the network status checker at the link below:

https://www.idmobile.co.uk/help-and-advice/coverage

If you don’t see any issues it may be a faulty SIM or handset.

However if you are generally unhappy with the coverage and are within the returns period we can assist with a return.

 

Kash

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2 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12061 replies
  • May 24, 2024

Fortunately, not encountered those issues, @Rainey.

Luckily, my experience using the Three UK network has been good in the South West, London, the East Midlands, Lancashire, Yorkshire, Wales, Scotland, etcetera.

Maybe you’d have a better experience using another UK operator’s network.


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8064 replies
  • Answer
  • May 28, 2024

Hi @Rainey,

Welcome to the Community!

Have you had a look at the coverage checker and the network status checker at the link below:

https://www.idmobile.co.uk/help-and-advice/coverage

If you don’t see any issues it may be a faulty SIM or handset.

However if you are generally unhappy with the coverage and are within the returns period we can assist with a return.

 

Kash