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Calls keep disconnecting


scott1uk
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 Contributor

My calls keep disconnecting nothing to do with signal 

Best answer by Tom

Hi @scott1uk 

 

Sorry to hear this, please could you try the following and let us know how you get on;

 

For iPhone;

Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.

 

For most Android;

Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth

 

For Samsung; 

Settings > General management > Reset > Reset mobile network settings


Resetting network settings will NOT reset any personal data (Photos, Videos, Contacts etc) only network settings.

 

Tom

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andewhite
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Maybe it’s time to switch to a service provider, which has got a better network services in the locations you’re using your mobile, @scott1uk


scott1uk
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  • May 15, 2024
andewhite wrote:

Maybe it’s time to switch to a service provider, which has got a better network services in the locations you’re using your mobile, @scott1uk

It wasn’t just in the same location I drove a 100 mile today and it happened in over 6 calls I made 


andewhite
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Are you in the Midlands area shown below, @scott1uk

 

 


Tom
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  • May 20, 2024

Hi @scott1uk 

 

Sorry to hear this, please could you try the following and let us know how you get on;

 

For iPhone;

Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.

 

For most Android;

Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth

 

For Samsung; 

Settings > General management > Reset > Reset mobile network settings


Resetting network settings will NOT reset any personal data (Photos, Videos, Contacts etc) only network settings.

 

Tom