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Day 1 on ID Network - Terrible Network. Why?


First day on ID network. In London and just went for a 15 minute trip to High Street. Everywhere I went saw 4G, 5G with minimum 3 bars on the brand new iPhone 16 series. But, there was no internet or terrible internet. Check the attached image. 5G with 3 bars. And a download speed of 3.8 Mpbs that barely made it. 

Whats the point of having all those gigs of data but no possibility to use it. 

Terrible terrible network. Will be moving out shortly unless someone can confirm if there was a problem today? 

 

Best answer by Tyler

Hey there ​@paddypower

 

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

 

Alternatively, if you are currently logged in, you can use the following link:

 

https://community.idmobile.co.uk/inbox/overview

 

Thanks,

Tyler

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4 replies

MZone
Gold Contributor
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  • Gold Contributor
  • 655 replies
  • March 19, 2025

Heard a lot of people state Three the network iD used in certain parts of London is poor and over congested. Like all networks different areas have different coverage/congestion issues.  


Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 3233 replies
  • March 21, 2025

Hey there ​@paddypower, we’re sorry to hear that.

 

We hope the kind advice from ​@MZone has been able to help.

 

What’s your full postcode please?

 

Thanks,

Tyler


  • Author
  • New
 Contributor
  • 1 reply
  • March 21, 2025

Is there a way I can DM you the postcode instead of putting it here? 


Tyler
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 3233 replies
  • Answer
  • March 24, 2025

Hey there ​@paddypower

 

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

 

Alternatively, if you are currently logged in, you can use the following link:

 

https://community.idmobile.co.uk/inbox/overview

 

Thanks,

Tyler