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existing sim not working

  • March 23, 2024
  • 1 reply
  • 28 views

Roger Baines
Community Member

I am unable to use my existing SIM card. This is not a recently issued card, I have had it a long time with no issues. It is used in an iPad which is normally on WiFi but I occasionally use it away from home. All the posts I have seen refer to new SIM cards. Can you help!

Best answer by Kash

Hi @Roger Baines,

Welcome to the Community!

It certainly sounds like the SIM has become faulty.

We can either send a new SIM out or you can collect one from your local Curry’s store.

 

Kash

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1 reply

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8064 replies
  • Answer
  • March 25, 2024

Hi @Roger Baines,

Welcome to the Community!

It certainly sounds like the SIM has become faulty.

We can either send a new SIM out or you can collect one from your local Curry’s store.

 

Kash