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i can'do any calls

Radu Zarif
New
 Contributor

Hi all. Is is something wrong with the network i cant call anyone. Data snd texts are working. Anyone had any issues?

Best answer by Tom

Hi @Radu Zarif & @Gkminhas 

 

Sorry to hear this, we’d recommend trying the following;

 

For iPhone;

Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.

 

For most Android;

Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth

 

For Samsung; 

Settings > General management > Reset > Reset mobile network settings


Resetting network settings will NOT reset any personal data (Photos, Videos, Contacts etc) only network settings.

 

Tom

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      Gkminhas

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    New
 Contributor
    • Gkminhas
    • New
 Contributor
    • 4 replies
    • May 19, 2024

    Yes I’m also having the same problem for a few days now! 

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • 8008 replies
    • Answer
    • May 22, 2024

    Hi @Radu Zarif & @Gkminhas 

     

    Sorry to hear this, we’d recommend trying the following;

     

    For iPhone;

    Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.

     

    For most Android;

    Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth

     

    For Samsung; 

    Settings > General management > Reset > Reset mobile network settings


    Resetting network settings will NOT reset any personal data (Photos, Videos, Contacts etc) only network settings.

     

    Tom

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