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id mobile down still

  • January 23, 2025
  • 3 replies
  • 369 views

Anthony Vaughan
New
 Contributor

How much longer will we have no mobile phone coverage, myself and my wife have id mobile and have had no coverage since early afternoon and are getting no further updates. Paying for a service we aren't receiving. Frustrating 

3 replies

  • Helpful
 Contributor
  • 56 replies
  • January 23, 2025

 


  • New
 Contributor
  • 3 replies
  • January 23, 2025

Disruption??? No service most of the day and night . 


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  • iD Mobile Employee
  • 1888 replies
  • January 24, 2025

Hello ​@Anthony Vaughan  and ​@mark1316 

 

Thank you for getting in touch. 

 

We're aware of a network wide issue affecting services, unfortunately we do not have a time frame of when this will be resolved.

We apologise for any inconvenience caused and want to assure you this is high priority and our team are working hard to get this repaired as quickly as possible.

 

All updates regarding the issue can be found here

 

Thanks, 

 

Nat