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Mobile data

  • June 5, 2024
  • 1 reply
  • 20 views
K
Community Member

Hi

I am new in ID Mobile, and I received my SIM card yesterday, unfortunately mobile data does not work. I checked on another device and reset the settings and the signal was good. NOTHING HELPS....what to do? I want to cancel my contract.

Best answer by Tom

Hi @kokoskokos 

 

I’m sorry to hear this, are you still having issues with this?

 

What device are you using the SIM card in?

 

Are texts and calls working? Just not data?

 

Tom

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Tom
iD Mobile Employee
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  • Tom
  • iD Mobile Employee
  • 8008 replies
  • Answer
  • June 14, 2024

Hi @kokoskokos 

 

I’m sorry to hear this, are you still having issues with this?

 

What device are you using the SIM card in?

 

Are texts and calls working? Just not data?

 

Tom

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