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Nationwide Bank Scam Blocking

  • January 28, 2025
  • 1 reply
  • 40 views

Hello,

 

I am currently in disagreement with Nationwide Bank. They have repeatedly told me they have called me for outbound security, however I have not received a single call from them. They have now been telling me its possible my mobile provider could be blocking their number for scam protection. 

I have a feeling they just aren’t ringing me but saying they are. But just want to confirm whether ID Mobile block specific numbers on my behalf. I don’t know what number they are calling from however.

My wife is an ID mobile customer and has had the exact same problem with nationwide, so I don’t think its any specific settings on my phone.

Has anyone else had this issue? Or know any more about what it could possibly be?

Thanks,

David

1 reply

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8003 replies
  • January 29, 2025

Hi ​@UpsetPerson,

Welcome to the Community!

We aren’t aware of any blocks automatically placed on customers incoming calls.

Do you get any missed call notifications or voicemails?

 

Kash