Network Down? emergency calls only and no mobile internet

Hi!

Thanks Jonty

Yeah Ive already tried the reset 5min trick, but worth a go again I suppose.

The checker says its having issues in my area, thank u for the link.

Hopefully it will be ok after the weekend 

Vix 

Hey there @VixenFauna, welcome to Community!

We're very sorry to hear you're having issues with coverage, and thank you for the support here @Jonty Soper.

Please take a look at our coverage checker, which will show you what your signal strength should be like in your area, for all of 3G/4G/5G, for both indoors and outdoors.

https://www.idmobile.co.uk/help-and-advice/coverage#coverage-info

Furthermore, please take a look at our network partner Three's network status checker, which will show if there is any maintenance or performance upgrades going on in your area. If the website states that's the case, then it's likely that this is disrupting your coverage, and we hope that this is resolved soon for you.

https://www.three.co.uk/support/network_and_coverage/network_support

Please take a look at both of these. If you believe you should be experiencing better signal than you are, or if the networks status checker on Three's website isn't showing any upgrades or maintenance, then please do let us know.

Thank you,

Tyler