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network issue?

  • 19 May 2024
  • 3 replies
  • 96 views

Hi for a few days now I’m unable to receive or make calls does anyone know why? I’ve tried restarting my phone but it seems a few people have the same problem as me, it’s very frustrating especially when I miss important calls.

Hi @Gkminhas 

 

Sorry to hear this, we’d recommend trying the following;

 

For iPhone;

Settings > General > Transfer or Reset eDevice] > Reset > Reset Network Settings.

 

For most Android;

Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth

 

For Samsung; 

Settings > General management > Reset > Reset mobile network settings


Resetting network settings will NOT reset any personal data (Photos, Videos, Contacts etc) only network settings.

 

Tom

Thankyou Tom it seems to work now.

Hey there @Gkminhas, we’re very glad to hear! 

 

Let us know if you have any further issues.

 

Have a lovely evening!

 

Tyler

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