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SIGNAL SHOCKING

  • May 18, 2024
  • 1 reply
  • 21 views

Diana J Harvey
Community Member

Signal terrible for past few weeks!!!

1 reply

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8064 replies
  • May 21, 2024

Hi @Diana J Harvey,

Welcome to the Community!

Firstly I would advise checking your coverage at the link below:

https://www.idmobile.co.uk/help-and-advice/coverage

The network status checker will also provide any information regarding work being carried out in the area.

Secondly I would advise testing the SIM in a different handset to see if that improves things.

If the coverage/network status checker shows no issues and the SIM is the same in another handset, we can test a replacement SIM.

 

Kash