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Sim no longer works


I am suddenly unable to make calls or use data on my phone. An error message no network found appears. I'm finding it incredibly frustrating that I can't speak to someone about this. Can anyone help? 

Best answer by andewhite

Miha Dinca wrote:

It's the SIM, but why. It worked the last days... Started yesterday 

 

 

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andewhite
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Have your tried your iD SIM in another handset, @Laura Delfino

If it doesn’t work in different handsets, your iD SIM might be broken or faulty, or your iD account might be blocked for some reason. 

Unfortunately, there’s no telephone helpline for iD Mobile - you can only contact iD support using their online Live Chat service. 

Replacement iD SIM cards are also available from any Currys store.


Miha Dinca
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  • May 21, 2024

I have the same issue, started yesterday or 2 days ago


andewhite
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Miha Dinca wrote:

I have the same issue, started yesterday or 2 days ago

Have your tried your iD SIM in another handset, @Miha Dinca

If your iD SIM doesn’t work in different handsets, it might be broken or faulty, or your iD account might be blocked for some reason. 

Alternatively, the might be a network fault in your area. Check for faults HERE.


Miha Dinca
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  • May 21, 2024

It's the SIM, but why. It worked the last days... Started yesterday 

 


andewhite
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Miha Dinca wrote:

It's the SIM, but why. It worked the last days... Started yesterday 

 

 


Kash
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  • May 22, 2024

Hi @Miha Dinca,

We hope that you managed to get a replacement SIM card.

If you require further assistance, please let us know.

 

Kash