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Urgent: No Service Issue After Number Transfer

N
New
 Contributor

Subject: Urgent: No Service Issue After Number Transfer

 

Good evening, 

 

I have not had any service since joining. I transferred my number and entered the PAC code over the weekend, which should have activated my service by 10 PM on March 18th. 

 

The lack of service is affecting my work, so I need this issue resolved as soon as possible. 

 

The current and correct mobile number is.

 

ID Mobile number

 

Thank you. Nicola 

 

    4 replies

    MZone
    Gold Contributor
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    • MZone
    • Gold Contributor
    • 586 replies
    • March 21, 2025

    Have you turned your phone off/on again?

    Tried resetting network settings?

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • 3054 replies
    • March 21, 2025

    Hey there ​@Nicola Welsh, thank you for reaching out.

     

    Firstly, I’ve edited your post and deleted your phone numbers to protect your personal information.

     

    Are you still having issues please?

     

    Have you tried restarting your phone?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    N
    New
 Contributor
    • Nicola Welsh
    • Author
    • New
 Contributor
    • 1 reply
    • March 21, 2025

    Hi, I still have no service. Live chat activated the blank SIM I was given, but it hasn't worked. What should I do next?

     

    Thank you 

    MZone
    Gold Contributor
    Forum|alt.badge.img+17
    • MZone
    • Gold Contributor
    • 586 replies
    • March 21, 2025

    Did you have service before the number transferred using the iD temporary number. 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply.


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