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Question

Cancelled my plan

Ian Robert Jonez 75
New
 Contributor

Good Morning

I have received an email to say

“We’re sorry but we’ve had to cancel your order (139097660) as it didn’t pass our internal security checks.

Internal checks are carried out for the safety of our customers and we apologise for any inconvenience caused.”

 

What happens to my PAC code request with Talk Talk? Will this still be live next Monday?

 

    4 replies

    JoeKing
    Silver Contributor
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    • JoeKing
    • Silver Contributor
    • 296 replies
    • March 27, 2025

    ​@Ian Robert Jonez 75  Hello your PAC code is valid for 30 day's from the date of issue, if it not used within that time your number is still active with your orginal network. If you need a new PAC as the current one my of expired let's say, just request a new one.

     

     

    Joe 

    Android OS 14 - Nothing Phone 2, (Samsung Galaxy S 20 Ultra 5G Android 13) Here to help, I do have a life. 😉
    Ian Robert Jonez 75
    New
 Contributor

    Ok great, many thanks for the reassurance 

     

    JoeKing
    Silver Contributor
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    • JoeKing
    • Silver Contributor
    • 296 replies
    • March 27, 2025

    ​@Ian Robert Jonez 75 Happy I to assist you and have a good day.

     

     

    Joe

    Android OS 14 - Nothing Phone 2, (Samsung Galaxy S 20 Ultra 5G Android 13) Here to help, I do have a life. 😉
    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • 3294 replies
    • March 28, 2025

    Hey there ​@Ian Robert Jonez 75, we’re glad to hear that ​@JoeKing could support you on this, thank you ​@JoeKing 😀

     

    Thanks,

    Tyler

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