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Help with delivery

  • May 14, 2024
  • 1 reply
  • 131 views

LondonDave
Community Member

DPD tried to delivery handset while I was out.  They did not try and re-arrange delivery and instead have returned item to Currys.   Annoying.     Chatbot does not have any ideas and the online chat team are closed despite being 10 mins away from closing.

 

 Help please?

Best answer by Kash

Hi @LondonDave,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash

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1 reply

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8064 replies
  • Answer
  • May 20, 2024

Hi @LondonDave,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash