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issue with sim


Does the sim only work.in phones. I want to put it in a Wi-Fi device 

Best answer by Tom

Hi @LauraBinnion 

 

There have been users that are able to put an iD Mobile SIM card in a device such as a router and it’s worked for them, however we don’t officially support such a device and would only recommend usage of our SIM in devices found in the supported devices list.

 

Tom

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2 replies

Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 3294 replies
  • April 8, 2024

Hey there @LauraBinnion, welcome to Community!

 

We only officially support our SIM cards in handsets, and you can find the list of supported handsets below:

 

https://www.idmobile.co.uk/help-and-advice/approved-handsets

 

Therefore, usage of our SIM cards in anything other than the approved handsets above may or may not work essentially. We can’t advise if it will work in a Wi-Fi device for example without yourself trying it, but we also won’t recommend this as it’s not officially supported. You would have a returns period from ordering from us if it didn’t work, so could always try, and contact us for a return if it doesn’t

 

But again, we don’t officially support it, so it’s not something we really recommend, but something that may indeed work also.

 

Thank you,

Tyler


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 7886 replies
  • Answer
  • April 8, 2024

Hi @LauraBinnion 

 

There have been users that are able to put an iD Mobile SIM card in a device such as a router and it’s worked for them, however we don’t officially support such a device and would only recommend usage of our SIM in devices found in the supported devices list.

 

Tom