Question

new app

  • 2 April 2024
  • 2 replies
  • 52 views
David Frank
Rank

Have tried registering on new app, fails, with opps something went wrong after entering mob no, surname  and dob, keeps sending reg code but as it fails, does not progress to enter it

not a good start for new app!!!!!!!!!!

2 replies

Tyler
Rank
Userlevel 3

Hey there @David Frank, we’re very sorry to hear you’re having issues with registering on the app.

 

Our app teams are well aware of the numerous issues with the new app currently, and are working to resolve these ASAP.

 

In the mean-time, you should be able to register on our web-page.

 

Thank you,

Tyler

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Tom
Rank
Userlevel 7
Badge +4

Hi @David Frank 

 

Sorry to hear this, we are having issues currently with users who are attempting to register to the new app, the team are working on a fix.

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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