Hi,
I ordered a phone for my Father in Law, everything seemed to go through smoothly but I haven’t had any confirmation emails, texts or anything. I’m worried by the fact that I supplied a PAC code and chose Wednesday 15th May as the changeover date. Could someone confirm that this order has gone through, or if not that his current phone will not be disconnected.
Thanks.
Is there any update on this?
Unfortunately
The iD sales team may be able to assist - contact them 9am to 6pm on 020 7139 1397.
Hey there
Has the port completed correctly and on-time please?
Thank you for your patience.
Kind regards,
Tyler
Hi, I managed to contact ID on the phone and they told me that they had no record of the order. The phone is still working on my old provider so nothing must have gone through.
Hey there
Please let us know if you require any further assistance, or have any further questions.
Kind regards,
Tyler
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