Bought a new phone today - wanting to keep my number I have the pac code but no transaction number I haven’t received an email with it on and I didn’t receive any paper work when I got the phone I’ve been bk into store and she has given me a code starting with 4 but that isn’t working either is there any way of receiving this code without the email or paper work?
Solved
no transaction code
Best answer by andewhite
You can use the online iD Live Chat service to submit a PAC,
Only trouble being the iD advisers only work between 9am - 8pm on weekdays.
+26You can use the online iD Live Chat service to submit a PAC,
Only trouble being the iD advisers only work between 9am - 8pm on weekdays.
It doesn’t load just takes me to the bot and that keeps saying the transaction code is on the email I haven’t received think I’m going to take the phone back and cancel it as id mobile seems to not have any help and nobody to ask any questions too worst network I’ve ever come across
+26Laurak wrote:
It doesn’t load just takes me to the bot and that keeps saying the transaction code is on the email …
Okay
+24Hi
Welcome to the Community!
Just checking if you managed to get your port sorted?
Please let us know if you still require assistance and we can help you out.
Kash
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