I have been waiting all day for my old number to transfer. After reading some of the conversations I am quite worried. When will I get my old number active again?
Solved
Port-in
Best answer by Tyler
Hey there Peter, thank you for reaching out to us.
All ports will complete between 8am-10pm on the selected date, and you’ll receive a text from us to your ID Mobile SIM card once the switch is completed. We’d then recommend restarting your phone once you’ve received this text.
If you’re having issues the day after your port was due to complete, then please let us know.
Thank you,
Tyler
This topic has been closed for comments
+26Has your old service provider’s SIM card stopped working,
On the date scheduled for switching, it can take up until 10pm for iD to complete the switch.
+24Hey there Peter, thank you for reaching out to us.
All ports will complete between 8am-10pm on the selected date, and you’ll receive a text from us to your ID Mobile SIM card once the switch is completed. We’d then recommend restarting your phone once you’ve received this text.
If you’re having issues the day after your port was due to complete, then please let us know.
Thank you,
Tyler
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