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Simm not working

  • 29 May 2024
  • 1 reply
  • 13 views

I've waited a couple of months before installing my iD simm and it's not working. Does it 'time.out' if not activated within a certain time. The simm is for my elderly Dad with Alzheimer's and I've just ported his old number so his old simm is not working either!!! Advice please 

Hi @DDring,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash


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