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Transfer of old number

  • June 4, 2024
  • 1 reply
  • 165 views
T
Community Member

I have given you a PAC code to use my old number. I have been disconnected from my old provider and put in my new SIM you have supplied and it hasn’t transferred my old number over. Please advise on what to do

    1 reply

    Kash
    iD Mobile Employee
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    • Kash
    • iD Mobile Employee
    • 8064 replies
    • June 11, 2024

    Hi @Tomsoph01,

    Welcome to the Community!

    It looks like the Article on the Help Hub may be able to help you out.

    If you still have issues, please let us know.

     

    Kash

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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