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Updating phone number

  • 29 May 2024
  • 5 replies
  • 49 views

Hi,

I’ve followed the instructions of updating my number in the phone settings as I have no signal and I’ve transferred my number over. I go in to update the number and save but it reverts back to the old number, how do I get it to save my number? 
 

Thanks

Have you tried a NETWORK RESET, @Ann-MarieD

Your handset user guide should explain the resetting procedure.


Restart your phone?


Restart your phone?

I did but it didn’t work


Have you tried a NETWORK RESET, @Ann-MarieD

Your handset user guide should explain the resetting procedure.

Thank you, this seemed to work :)


Hi @Ann-MarieD,

Welcome to the Community!

Glad to hear that this is resolved.
If you require further assistance, please let us know.


Kash


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