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When will my port complete?

  • March 12, 2024
  • 1 reply
  • 215 views
P
Community Member

Hi I moved from Vodafone yesterday. Around 2pm my signal gone and still I don’t have signal on my card . I used my pack code when I bought new card in idmobile . I need my number to use asap . Please help me .

M
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    mgb311
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1 reply

Tyler
iD Mobile Employee
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  • Tyler
  • iD Mobile Employee
  • 3294 replies
  • March 13, 2024

Hey there @Pawtelowka94, thank you for reaching out. All ports complete between 8am-10pm on the selected date, so we’d always advise to wait until 10pm for everything to fully switch over.

 

We’d recommend restarting your phone with your new iD Mobile SIM card inside now, and all should be sorted, as it’s already the next day.

 

If your port hasn’t completed, or you have any issues, be sure to let us know. 

 

Thank you,

Tyler

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