When I purchased my sons phone in currys I gave our address and was told we have coverage.
We've let him take his phone to school as hes recently been diagnosed with epilepsy. It transpires he has no coverage outdoors in our srea or at school so he cant contact us or anyone in an emergency
Apparently if we leave we have to pay over £400 for a service we're not getting.
I can't pay for 2 phones!
Surely I can leave if a service isn't provided, ots not our fault of poor network coverage. Its a safety issues, you'd think in this day and age a phone network could provide coverage.
Doe's anyone have a complaints email address other than ofcom?