I have had my sim since February this year and I have been off of the internet more than I have been on the coverage is rubbish I need it for my security cameras and ring door bell but it does not work
so how do I cancel the contract? It’s pointless paying for something that does not work?
+9
Just use the iD online Live Chat service, and tell a customer adviser you’re cancelling your iD contract,
The advisers work until 8pm on weekdays.
+4
Hi
I'm sorry to hear this, are you on a 1 month SIM only plan or a longer contracted period?
How long have you had coverage issues?
Please could you let us know the postcode(s) where you've had issues?
Tom
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