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FInal Demand


I have received a fraudulent final demand letter for £44.99.  How do you intend to remove this promptly from my account?

Best answer by Kash

Hi @AmandaFisher,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash

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3 replies

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8068 replies
  • Answer
  • April 30, 2024

Hi @AmandaFisher,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash


  • New
 Contributor
  • 1 reply
  • January 17, 2025

I cancelled my contract with I D around September, I paid my last payment on 09/12/2024.

I am now receiving debt letters from you asking for £14.25.

 

I do not believe I owe this account number 12745995


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 7891 replies
  • January 18, 2025

Hi ​@Sharonchi 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom