I have been waiting 18 days currently just for an answer regarding recieving a refund from my account. I was hoping someone would know where I stand legally? As I think 18 days is a ridiculous amount of time to wait. I have several transcripts of customer service representatives saying it will take 24-48 hours and 5 working days. But now they are just being really evasive whenever I bring it up. I want to leave iD mobile but I'm not leaving my credit behind.
Best answer by andewhite
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