Unfortunately @DuncanPoundcake, you can’t do this currently - iD Mobile’s “My iD Account” service doesn’t allow multiple connections in one customer account.

You’ll need to register for another (new) iD online account, to use with the new connection setup for your new 24-month handset contract.

You can do this online at https://my.idmobile.co.uk, but will need to use a different email address.

I need to set up another account with exactly the same details as the existing one?

Although you’ll need another username (email address) for the other (new) account for the new connection, the personal details in each online account can be the same. 

What a complete pain in the arse. 

Indeed @DuncanPoundcake - perhaps one of the downsides of being with a no-frills operator.

Hi @DuncanPoundcake 

@andewhite would be correct here, each iD Mobile plan would require it’s own unique registered iD Mobile app/website account to access.

Tom

You could just use the app for one of the accounts and use a web browser for the other.

You can use a browser to add a shortcut to your home screen if that makes it easier for you.

or use a PC/Laptop.

It is very strange that you can’t just add more plans to the same account. If you have a partner and Two kids you end up with Four accounts and Four separate Direct Debits.

Hi @Stan Elliott 

It’s worth noting that this thread is outdated and refers to the old app/website.

With the new app/website, it is possible to have multiple numbers under one app/website account.

Direct debits however would all remain separate.

Tom