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Oops... something went wrong.

J
New
 Contributor
  • Jay78
  • New
 Contributor
  • 1 reply

We have 2 numbers in our account. One is working fine. The other not. Every time I go to this account is simply shows me this error message:

 

Oops... something went wrong.

 

I was able to top up but unable to buy a bundle.

Whether through the n or through the website.

The automatic renewal failed earlier today, and I received a text.

Both are PAYG.

 

How can I buy a bundle?

Best answer by Geluk

Contact them via CHAT page.

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3 replies

Geluk
Silver Contributor
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  • Geluk
  • Silver Contributor
  • 429 replies
  • Answer
  • April 6, 2024

Contact them via CHAT page.

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
J
New
 Contributor
  • Jay78
  • Author
  • New
 Contributor
  • 1 reply
  • April 8, 2024

Update: Contacting chat support. They purchased the bundle through my account for me. Working now. Good service.

Tom
iD Mobile Employee
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  • Tom
  • iD Mobile Employee
  • 8008 replies
  • April 12, 2024

Hi @Jay78 

 

Glad to hear the live chat were able to get this sorted for you.

 

Tom

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

Reply.


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