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pay as you go

  • April 24, 2024
  • 1 reply
  • 35 views
Alexander Mcewan
Community Member

I bought a bundle it's not showing just says not got an active bundle still took the payment for it

 

Pinned reply

April 27, 2024

Hi @Alexander Mcewan. When this occurs, this tends to be due to a bundle refresh error on the system. We would be able to rectify this.

If you’re still having this issue, just let us know here and we’d be happy to send a PM.

-Lauren

1 reply

Lauren
iD Mobile Employee
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  • Lauren
  • iD Mobile Employee
  • 479 replies
  • April 27, 2024

Hi @Alexander Mcewan. When this occurs, this tends to be due to a bundle refresh error on the system. We would be able to rectify this.

If you’re still having this issue, just let us know here and we’d be happy to send a PM.

-Lauren

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