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payg sim card

H
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please help, not a customer and they way I am being messed about doesn't help,

I just want a payg sim to top up as and when needed, I do not want a bundle, my use is insufficient to pay a monthly fee, I have been on line and these chatbots are useless and when I ask to speak to a person I go around in circle, apologies for the rant but I have been trying to find out how to go about it for oven 1 hour,

all I want is a non bundle payg sim, can someone please help me, all help and advice appreciated

Best answer by andewhite

I don’t think that’s possible to do online, @Harry Connell. 

The iD Mobile website forces selection of a bundle, which appears to be how many of the UK mobile network operators promote PAYG nowadays. 

Perhaps the iD telesales can send you a PAYG without a bundle - speak to them on 020 7139 1397.

 

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    Harry Connell
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andewhite
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  • andewhite
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  • February 2, 2024

I don’t think that’s possible to do online, @Harry Connell. 

The iD Mobile website forces selection of a bundle, which appears to be how many of the UK mobile network operators promote PAYG nowadays. 

Perhaps the iD telesales can send you a PAYG without a bundle - speak to them on 020 7139 1397.

 

Forum member (non-iD).
H
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    Harry Connell
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  • Harry Connell
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  • February 2, 2024

thank you andewhite, I will do that, I appreciate your help and advice

andewhite
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Kash
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  • February 5, 2024

Hi @Harry Connell,

Welcome to the Community!

You’ll need to purchase a bundle the first time.

After this you can top-up or purchase another bundle.

 

Kash

 

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    Harry Connell
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  • June 7, 2024

thank you one and all for your help and advice, wife and myself have joined, both on the 90 days for £10, still more than I will use but looks like the best option, once again many thanks, I appreciate your help and advice

Tom
iD Mobile Employee
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  • Tom
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  • June 17, 2024

Hi @Harry Connell 

 

No worries, let us know if you need anything else.

 

Tom

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