Question

payg sim card

  • 2 February 2024
  • 3 replies
  • 31 views
H
Rank
Userlevel 1

please help, not a customer and they way I am being messed about doesn't help,

I just want a payg sim to top up as and when needed, I do not want a bundle, my use is insufficient to pay a monthly fee, I have been on line and these chatbots are useless and when I ask to speak to a person I go around in circle, apologies for the rant but I have been trying to find out how to go about it for oven 1 hour,

all I want is a non bundle payg sim, can someone please help me, all help and advice appreciated

3 replies

andewhite
Rank
Userlevel 8
Badge +9

I don’t think that’s possible to do online, @Harry Connell. 

The iD Mobile website forces selection of a bundle, which appears to be how many of the UK mobile network operators promote PAYG nowadays. 

Perhaps the iD telesales can send you a PAYG without a bundle - speak to them on 020 7139 1397.

 

H
Rank
Userlevel 1

thank you andewhite, I will do that, I appreciate your help and advice

Kash
Rank
Userlevel 7
Badge +7

Hi @Harry Connell,

Welcome to the Community!

You’ll need to purchase a bundle the first time.

After this you can top-up or purchase another bundle.

 

Kash

 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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