I was given the option to port my old number to my ID mobile sim card, so I did.
Now my old sim card, which was gif gaff says ‘No service’, this tells my that my number has already been ported to ID mobile, but I am yet to receive it.
I can’t even access my ID Mobile account online, as when I enter my Mobile, Last name and Year of birth, it shows me the error ‘Something wasn't quite right. Really need my phone for work.
Hi
Welcome to the Community!
Sorry to hear about the issue with your port.
Have you received the iD Mobile SIM card? What number is showing for calls and texts?
If your port hasn’t completed on the port date, you’ll need to wait for it to port before trying to register.
Kash
I am the same SIM ordered on the 23.08.2024
supposed to get an email notifying despatch but nothing up to now - My old number is due to switch over from O2 to Id tomorrow but haven’t got the new SIM card and I can’t find anyone to talk to
Hey there
Please contact us via our live-chat to have your order chased up:
https://www.idmobile.co.uk/live-chat
Thanks,
Tyler
Already have an account? Login
No account yet? It's really easy to register here
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
