There have been 3 payments from id mobile going out of my bank account, I don’t have a id mobile account nor sim or anything I haven’t signed up for anything I need to get this sorted as soon as possible
Solved
unauthorised payment going out of my bank for id mobile but i dont have an account here nor a sim or mobile
Best answer by Tom
Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
This topic has been closed for replies.
+25Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
I just had the same issue! A dd set up from my account for 55.99!!! What is going on??!!
+26I just had the same issue! A dd set up from my account for 55.99!!! What is going on??!!
Fraud seems the most likely explanation,
+25Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
My contract finished last month and I am on sim only deal atm. I noticed that a direct debit of £45.09 went out from my account this morning. Can you explain to me why was this unauthorized payment taken as I am on £16 sim only deal ATM.
+26My contract finished last month and I am on sim only deal atm. I noticed that a direct debit of £45.09 went out from my account this morning. Can you explain to me why was this unauthorized payment taken as I am on £16 sim only deal ATM.
Perhaps you’ve got two connections to the iD network,
An iD contract doesn’t finish - there’s no end date.
One of the contracted parties needs to give notice of cancellation for an iD contract to end.
Log in to the iD Community
Not a member yet? Create an account
Social Login
Sign in with iD Mobileor
Please enter your email address. If it matches our records, we'll send you a password reset link.
Need help? Email CommunitySupport@idmobile.co.uk with your iD Community username.
